HVAC System | Precision LLC - Annville, PA 17003

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HVAC System Options For Annville, Lebanon, Hershey, Palmyra, PA & Surrounding Areas

Three Cute Puppies

Excellent

Precision Cooling & Heating

5.0

Based on 191 reviews

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These guys are so darn good! Furnace was not working one morning. Isaac handled my call and had service scheduled that day. Preston found the problem, made the repair and followed it up with testing before closing the job. Called me and left a message that all was good. The Precision team goes above and beyond to raise the industry standard! Thanks guys!

Response from the owner:Thank you, Eric, for your fantastic feedback! We're glad Isaac and Preston could help resolve your furnace issue promptly and appreciate your recognition of our team's efforts to exceed expectations.

They were very quick to get me scheduled, worked with me to accommodate my busy schedule, were on time, thorough, and informative. Highly recommend.

Response from the owner:Thank you, Kara, for your wonderful feedback; we're glad we could accommodate your schedule and provide you with thorough and informative service!

We had 2 Mitsubishi Hyper Heat systems installed at the end of December 2024. I wanted to have some experience with them before providing a rating. The systems worked great through the negative temperatures experienced the last few months. More impressive, these heat pump systems use no gas or fuel oils.
Prior to buying our house additions were made and the existing duct work didn't accommodate good air flow. We had several quotes from other companies but Oliver had spent the most time and research and provided a very comprehensive quote at the best price. The install team, Jeff, Steve and Joel did a great job, completed both installations in 3 1/2 days without any uncomfortable loss of heat during the install. I would recommend the Team at Precision, we have had nothing but good experiences to date.

Response from the owner:Thank you, James, for sharing your experience with our Mitsubishi Hyper Heat systems and your kind words about Oliver and the installation team; we appreciate your recommendation and are glad to hear everything is working well for you.

Fast response after calling and quick resolution of my issue. Fair price.

Response from the owner:Thank you, for your kind words! We're glad to hear about the quick resolution and appreciate your recognition of our fair pricing.

I recently had to have my furnace replaced. After a colleague suggested Precision LLC I decided to call. Everyone from the two lovely ladies Dianne & Virginia that answer the phone, to the owner & workers that came to replace my furnace were awesome! Everyone was so pleasant, caring, professional, prompt & knowledgeable. They rearranged their schedule to accommodate us to get heat a.s.a.p. During freezing temps with no heat, they made things a little easier to deal with. Precision LLC also offers financing which is so convenient. I will suggest Precision Heating & Cooling to all. Precision LLC scores 5 stars from me!!!

Response from the owner:Thank you, Yaniza, for your wonderful review! We're glad Dianne and Virginia, along with our team, could provide you with prompt and caring service during such a challenging time. Your recommendation means a lot to us!

What a delightful experience with Precision and it all began with the welcoming heart of Virginia in the front office and ended with a great result with Preston on the job tasking end of our project. We are so grateful for their response, their professionalism and their excellent skill in getting us back on track with a kitchen sink install!

Response from the owner:Thank you, Neisey, for your kind words! We're so glad you had a delightful experience with Virginia and Preston, and we appreciate your recognition of their professionalism and skill. Your satisfaction means a lot to us!

Excellent service with very quick response time. The technician was knowledgeable and professional. I will be using Precision for all of my future needs.

Response from the owner:Thank you, Anthony, for your kind words about our quick service and knowledgeable technician; we appreciate your trust in Precision for your future needs!

Best company ever 100 star rating if I could give it! Quick to get the job done and when something happened right after they came back asap!

Response from the owner:Thank you, Jeri! We truly appreciate your kind words and are glad to hear that our team was quick to respond and meet your needs.

A few years ago Precision installed a Durastar Hyper Heat Mini Split on my sunroom. My sunroom is 600 square ft, with a 14 ft cathedral ceiling, and windows all around it. It is filled with plants, birds and a snake that all need warmth in the winter. I was concerned with this extreme weather, we are dealing with, that my Mini Split will not continue to run. I'm so happy to say that it continued to run throughout the whole time, other than going into defrost mode! Of course the Temps on my sunroom did drop, however, not drastically. If you're interested in a Mini Split or Heat Pump make sure it's hyper heat to handle extreme temps. So very happy with Precision, LLC!

Response from the owner:Thank you, Diane, for sharing your experience! It's wonderful to hear that the Durastar Hyper Heat Mini Split has kept your sunroom comfortable for your plants, birds, and snake during extreme weather. We appreciate your recommendation and are glad you’re happy with our service!

The whole company was great. The service guy came on time and everything. I know what he look like because they sent a photo very nice when I first called them a couple months ago they didn’t pressure me or anything told me all kinds of things I was so happy with them. They were very nice people. I have nothing but good things to say about them. I’m glad my friend at work. This is their name and my propane company also recommended them so they have a customer for as long as I’m alive.

Response from the owner:Thank you, Heidi! We truly appreciate your kind words and loyalty. It means a lot to us that you had a positive experience with our service team. We're grateful for your recommendation and look forward to serving you for many years to come.

We had an emergency at our home where our furnace wasn’t working right before a snowstorm and it was a weekend. Precision came out promptly and the price was reasonable! The technician also did not try to do any unnecessary upselling which we appreciated. We will definitely be using this company for our heating and AC needs!

Response from the owner:Thank you, Carisa, for sharing your experience! We're glad our team could assist you promptly during the emergency and that you appreciated the straightforward service. We look forward to helping with your heating and AC needs in the future!

We have used Precision for a few years now. I woke up recently to no heat or hot water in my home. It was 24 degrees outside and the temp in my home was dropping quickly. Precision was able to send out a technician the same day. Randy did a great job explaining the issue and fixing our problem! He was restored with a few minutes of his visit. I would highly recommend Precision for any HVAC work needed.

Response from the owner:Thank you, Mike, for your kind words and for being a loyal customer! We're glad Randy was able to help you quickly and effectively during such a chilly situation. Your recommendation means a lot to us!

Just walked into their office while looking for an HVAC company. Office was meticulous, clean and inviting. Was welcomed by staff and had a maintenance contract fully explained to me. Hired them on the spot. A week later a technician arrived on time to clean and service my heater. Look no further than here for your HVAC and plumbing needs! As an addendum their plumber came out today to survey my plumbing to look for leaks and winterization. He was on time.......friendly.......and competent. Once again use this company for your HVAC/plumbing needs!

Response from the owner:Thank you, Harold, for your kind words and for choosing us for your HVAC needs; we're glad to hear you had a great experience with our team and appreciated the service.

Always professional and always reliable!

Response from the owner:Thank you, Tom, for your kind words; we appreciate your recognition of our professionalism and reliability!

I cannot say enough good things about Precision Cooling and Heating !
It was a great experience from start to finish and am really pleased that we had our new American Standard A/C unit installed by Precision.
Everyone was so helpful and patient with the many questions I had especially Oliver and that was so appreciated !
We we even went the route of having a combined Gas Boiler and A/C maintenance plan with Precision and the techs are very professional and polite.
We feel very comfortable and reassured with Precision especially with the Godly perspective in which they run their company and would highly recommend them to others!

Response from the owner:Thank you, Todd, for your wonderful feedback! We're glad to hear you had a great experience with our team, especially Oliver, and that you're pleased with your new A/C unit and maintenance plan. Your recommendation means a lot to us!

Called early in the morning and they were able to get in to fix my furnace early afternoon the same day. The customer service was on par and prompt and I felt like the price was reasonable for the fix. I will be using them again.

Response from the owner:Thank you, Naria, for your kind words and feedback! We're glad to hear our team was able to assist you promptly and that you found our service reasonable. We look forward to serving you again!

Called as a new customer for a furnace issue. They had someone out that afternoon and had it back up and running in no time. These guys are a class act. The service industry would benefit tremendously if they try to operate like Precision HVAC. Special thank you to Issac. Your kindness and generosity was much appreciated.

Response from the owner:Thank you, Alex, for your kind words and recognition of our team, especially Isaac; we're glad we could quickly resolve your furnace issue and provide you with great service.

First this business would not be half as good as it is were it not for Virginia in the office. She was polite and professional. I felt as though I was calling a friend for some help. This was a non emergency so we were able to schedule service and she told me who the tech was when I scheduled. She sent a follow up email immediately, and a few days before the appointment called me twice. She's very thorough. Joey showed up when he said he would and started trouble shooting. We talked about what I observed and he answered all my questions. Then I left him alone to work. When he wasn't sure, he said so and made a call to get the information he needed. Consequently, my problem has been resolved pretty quickly. He gave me some advice on what to look for in case there were other issues. He gave me my bill, thanked me for the business, and rode off to be the hero of someone else's story. TLDR: Great service, Fair prices, courteous, and professional

Response from the owner:Thank you, Shawn, for your wonderful feedback! We're so glad to hear that Virginia and Joey provided you with such great service and support. Your satisfaction means a lot to us!

Every aspect of this company is very top shelf, from the initial conversation with Virginia in the office, sales representative Oliver, and installers. Professional, knowledgeable, personable, friendly, and thorough about everything! Everyone in this company (many family members) shows genuine concern about the quality of their products, installation, and exceptional customer service. Oliver is an ideal sales rep--informative, not pushy, laid back, forthright, patient with customers' questions. Everyone promptly and clearly responds to questions and follow-up questions (I had many related to replacing an old oil furnace). After the new oil furnace was installed, they carefully went over everything, and I received a follow-up call the next day to get my take on its operation. I contracted with Precision to handle only my oil furnace replacement, but, I'm certain they show the same level of professionalism and care in their other heating and cooling service. You can totally trust this company.

Response from the owner:Thank you, Ed, for your kind words and detailed feedback; we're glad to hear that Virginia, Oliver, and the team provided you with such a positive experience and that you felt well cared for throughout the process.

Called on monday for repairs of a non-emergency slow leak at my boiler. Scheduled a visit for tuesday afternoon, (very quick). Arrived and fixed leak in about one hour time. Tremendous service!

Response from the owner:Thank you, Gerald, for sharing your positive experience with us! We appreciate your feedback and are glad we could quickly resolve the issue with your boiler.

William Corrigan

Excellent service and detailed knowledge. Thanks Preston!

Response from the owner:Thank you, William! We appreciate your kind words and are glad to hear about your positive experience with our service.

Richard Harrell

The team of three guys was very friendly and knowledgeable. The men were diligent in installing the system. The location of the system as well as the hardware was a top priority for appearance both inside and outside the house. All the flooring in any area of travel was completely covered and work areas were vacuumed when work was completed. All units were tested for performance and any possible leaks before leaving the premises. The units operate so quietly it's unbelievable! I highly recommend Precision Cooling and Heating!

Response from the owner:Richard, thank you for your kind words! We're glad to hear that our team provided friendly and knowledgeable service, and that the installation process met your expectations. We appreciate your recommendation and are pleased to know that the units are operating quietly. Thank you for choosing Precision Cooling and Heating!

Technician was prompt, polite and went about his work. When he was done he updated us on the condition of our hvac system.

Response from the owner:Charles, thank you for sharing your positive experience with our technician. We appreciate your feedback and are glad to hear about the great service provided.

Isaac is absolutely amazing!!! My furnace wasnt working and they figured out the problem within minutes. Ordered the part sent out another guy, he fixed it. Then my furnace was blowing cold air I reached out to isaac and he was quick to respond, came out the same day and fixed the issue. This is by far the best company for heating services. They are friendly, on time, and definitely there to actually help you. If I could give more then 5 stars I definitely would.

Adding on 3 years later…. Called someone came out the same day! Stacey was able to fix my heater same day in under and hour!!! Thank you still five stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

Response from the owner:Thank you for the kind words Tiffany. It is our pleasure to serve our customers and we try to go above and beyond with each one. Our customers are our family!

Very professional, cleaned up after installation, great job done all around.

Response from the owner:Debra, thank you for your kind words! We appreciate your feedback and are glad to hear that you are satisfied with our service.

Jennifer Drahovsky

Requested estimate for shower replacement due to 1950’s shower leaking. Was able to not only get an estimate but the repair, not replacement, the same day! Excellent work and cost was great too! Great job Preston!

Response from the owner:Jennifer, we're so glad we could quickly address your shower issue and provide a cost-effective solution for you. Thank you for choosing us!

Preston did a thorough job checking our HVAC for any leaks and installing our condensation pump. He was able to answer any questions, and he left his work area as he found it. We will be working with Precision again.

Response from the owner:Jolene, we appreciate your feedback and are glad to hear about your positive experience with Preston. Thank you for choosing Precision, and we look forward to serving you again.

Friendly service from highly skilled staff. Quick responses for problems and service calls.

Response from the owner:Thank you, Lee, for your kind words! We appreciate your feedback and are glad to hear that you had a positive experience with our skilled staff.

We had Precision out today for our annual maintenance visit on our furnace and a/c unit. The technician's name was Stacey. He was outstanding and very thorough. Diane in the office is always a pleasure as well. Overall, an A+ company!

Response from the owner:We're so glad to hear that you had a great experience with Stacey and Diane! Thank you for choosing us for your annual maintenance visit.

I had a great experience from start to finish!
When preparing the proposal to replace my central air with a heat pump, Oliver took the time to learn what was important to me, answer my questions, and formulate a plan for how to improved efficiency of heating and cooling in my home.
The install team delivered upon the promises made. Jeff, Steve, and Joel worked in the hot attic without complaint. The new duct work looks great and the unit is performing as I had hoped. The guys cleaned up after themselves and took the time to answer additional questions that came to mind.
I obtained multiple quotes before going with Precision and I am very pleased with my decision.

Response from the owner:Thank you for sharing your detailed feedback, Mary! We're delighted that you had a positive experience with us from start to finish and that our team was able to meet your expectations. We appreciate your trust in Precision and are glad we could provide you with improved efficiency for your heating and cooling needs.

Michael Divittore

GREAT customer service will start when your service is set up with Virginia. Their technicians are second to none. Arrived on time. Took great care with the project. Extremely clean and respectful of your property. Absolute pleasure to do business with. Great company! Will be my goto for any future repairs. THANKS!

Response from the owner:We're delighted to hear that your experience with us, especially with Virginia, was exceptional! Our team appreciates your kind words and looks forward to assisting you with any future repairs. Thank you!

Arrived on time and thoroughly checked condenser unit and blower unit.

Response from the owner:We're so glad to hear that you had a positive experience with our service!

These folks were referred by a friend that's in construction and they came through, quickly installing a mini-split AC/heater where we needed it most! We couldn't be happier with the results!

Response from the owner:We're so glad to hear that we could help with your mini-split AC/heater installation! Thank you for choosing us and for sharing your positive experience.

From setting up the service with Miss Virginia to final inspection with Oliver, I am beyond grateful. I can’t recommend Precision enough. This is the most comfortable we’ve felt in our house. Split units are the way to go. Thank you!!

Response from the owner:I'm so glad to hear about your positive experience with Virginia and Oliver! Thank you for recommending Precision - we're delighted that you feel comfortable in your home now with the new system!

Every staff member was very professional & very nice, went out of they're way to make sure we had everything we needed. They even lent us an air conditioner while we waited for the installation of our new central a/c. They wore booties to cover they're shoes (we did tell them they didn't have to). In my opinion this company goes above & beyond to help their customers.

Response from the owner:We truly appreciate your kind words and are delighted to hear about your positive experience with our team. Thank you for taking the time to share your feedback!

I use Precision for everything at my home. They always fix the problem but are also so enjoyable to be around. Benji, oliver, and isaac are my favs! Very thankful and blessed to have a company like Precision locally! Great company and Great service!

Response from the owner:Thank you for your kind words, Joshua! We're grateful to have you as a valued customer. We appreciate your support and are glad to hear that our team members have provided you with enjoyable and reliable service!

Timely, friendly, professional and excellent workmanship. Very satisfied with everything.
Arrived the same day and resolved the issue .

Response from the owner:Thank you for your kind words, Thomas! We're delighted to hear that you are pleased with our service and workmanship.

Precision was so professional from the estimate stage through installation. The people are very knowledgeable and just good individuals. They were very clean and respected your home. They explained everything in very simple terms. I am extremely pleased with the whole experience. They are my go to for all my plumbing and hvac needs. Thank you for the awesome job.
Mike and Trudy Failor

Response from the owner:Thank you for trusting us with your plumbing and HVAC needs, Mike and Trudy! We appreciate your kind words and are glad to hear about your positive experience with Precision.

Thanks to Isaac from Precision for his expertise and knowledge of identifying the issue with my AC system. And able to fix it and give me the best information going forward! Just Amazing! Happy to have a contract with this company! Very professional!!

Response from the owner:Isaac's expertise and knowledge truly shine through in his work! Thank you for your kind words and for choosing us for your AC needs. We appreciate your support!

First off, its extremely stressful getting estimates and deciding what's best for your budget and your home. Precision LLC made it easy! Excellent sales,service and installation.
Very pleased with how smooth everything went on install day. The whole process,from estimate to install,and every call in between..with the hundred questions we had..were the easiest and p.i.a. free dealings with any company I have ever dealt with. I will ALWAYS recommend them for HVAC! Thank you
Oliver,Virginia,Diane,Steve,Jeff and the young man (didn't get his name). All of you were professional and great at what you do. 10 stars!

Response from the owner:Thank you for your kind words, Kerry! We're happy to hear about your positive experience with Precision LLC. We appreciate your recommendation and are grateful for your feedback on our team members.

Fast and reliable service. Highly recommended

Response from the owner:Thank you for your kind words! We appreciate your recommendation.

Precision Cooling and Heating did a great job from the original call to the final installation for my new HVAC system. It was a great overall experience! The system is performing well!

Response from the owner:Thanks Casey for the kind words! We always got you covered. You are now apart of the Precision Family!💪

Precision LLC offers all the systems and services you need to enhance comfort and maximize energy efficiency of your residential or commercial property.

License: #117814-PA

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