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Quality Mitsubishi Products and Systems for Annville, Lebanon, Hershey, Palmyra, PA & Surrounding Areas

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Precision Cooling & Heating

Excellent

Precision Cooling & Heating

5.0

★

★

★

★

★

Based on 158 reviews from

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Mary Pfendler

★★★★★

I had a great experience from start to finish!When preparing the proposal to replace my central air with a heat pump, Oliver took the time to learn what was important to me, answer my questions, and formulate a plan for how to improved efficiency of heating and cooling in my home.The install team delivered upon the promises made. Jeff, Steve, and Joel worked in the hot attic without complaint. The new duct work looks great and the unit is performing as I had hoped. The guys cleaned up after themselves and took the time to answer additional questions that came to mind.I obtained multiple quotes before going with Precision and I am very pleased with my decision.

Response from the ownerThank you for sharing your detailed feedback, Mary! We're delighted that you had a positive experience with us from start to finish and that our team was able to meet your expectations. We appreciate your trust in Precision and are glad we could provide you with improved efficiency for your heating and cooling needs.

Michael Divittore

Michael Divittore

★★★★★

GREAT customer service will start when your service is set up with Virginia. Their technicians are second to none. Arrived on time. Took great care with the project. Extremely clean and respectful of your property. Absolute pleasure to do business with. Great company! Will be my goto for any future repairs. THANKS!

Response from the ownerWe're delighted to hear that your experience with us, especially with Virginia, was exceptional! Our team appreciates your kind words and looks forward to assisting you with any future repairs. Thank you!

Patti Brandt

★★★★★

Arrived on time and thoroughly checked condenser unit and blower unit.

Response from the ownerWe're so glad to hear that you had a positive experience with our service!

Dan Melvin

★★★★★

These folks were referred by a friend that's in construction and they came through, quickly installing a mini-split AC/heater where we needed it most! We couldn't be happier with the results!

Response from the ownerWe're so glad to hear that we could help with your mini-split AC/heater installation! Thank you for choosing us and for sharing your positive experience.

Ann Coleman

★★★★★

From setting up the service with Miss Virginia to final inspection with Oliver, I am beyond grateful. I can’t recommend Precision enough. This is the most comfortable we’ve felt in our house. Split units are the way to go. Thank you!!

Response from the ownerI'm so glad to hear about your positive experience with Virginia and Oliver! Thank you for recommending Precision - we're delighted that you feel comfortable in your home now with the new system!

Tabatha Miller

★★★★★

Every staff member was very professional & very nice, went out of they're way to make sure we had everything we needed. They even lent us an air conditioner while we waited for the installation of our new central a/c. They wore booties to cover they're shoes (we did tell them they didn't have to). In my opinion this company goes above & beyond to help their customers.

Response from the ownerWe truly appreciate your kind words and are delighted to hear about your positive experience with our team. Thank you for taking the time to share your feedback!

Joshua Johnson

★★★★★

I use Precision for everything at my home. They always fix the problem but are also so enjoyable to be around. Benji, oliver, and isaac are my favs! Very thankful and blessed to have a company like Precision locally! Great company and Great service!

Response from the ownerThank you for your kind words, Joshua! We're grateful to have you as a valued customer. We appreciate your support and are glad to hear that our team members have provided you with enjoyable and reliable service!

Thomas Brandt

★★★★★

Timely, friendly, professional and excellent workmanship. Very satisfied with everything.Arrived the same day and resolved the issue .

Response from the ownerThank you for your kind words, Thomas! We're delighted to hear that you are pleased with our service and workmanship.

Bev Sherick

★★★★★

The team at Precision installed mini-splits in my house and I couldn’t be happier! The guys were on time, polite, and respectful of my home. I highly recommend this knowledgeable company for your cooling and heating needs!

Response from the ownerThank you for your kind words, Bev! We're glad to hear that you had a positive experience with our team. We appreciate your recommendation!

Mike Failor

★★★★★

Precision was so professional from the estimate stage through installation. The people are very knowledgeable and just good individuals. They were very clean and respected your home. They explained everything in very simple terms. I am extremely pleased with the whole experience. They are my go to for all my plumbing and hvac needs. Thank you for the awesome job.Mike and Trudy Failor

Response from the ownerThank you for trusting us with your plumbing and HVAC needs, Mike and Trudy! We appreciate your kind words and are glad to hear about your positive experience with Precision.

Stacey Wolfe

★★★★★

Thanks to Isaac from Precision for his expertise and knowledge of identifying the issue with my AC system. And able to fix it and give me the best information going forward! Just Amazing! Happy to have a contract with this company! Very professional!!

Response from the ownerIsaac's expertise and knowledge truly shine through in his work! Thank you for your kind words and for choosing us for your AC needs. We appreciate your support!

Kerry Adams

★★★★★

First off, its extremely stressful getting estimates and deciding what's best for your budget and your home. Precision LLC made it easy! Excellent sales,service and installation.Very pleased with how smooth everything went on install day. The whole process,from estimate to install,and every call in between..with the hundred questions we had..were the easiest and p.i.a. free dealings with any company I have ever dealt with. I will ALWAYS recommend them for HVAC! Thank youOliver,Virginia,Diane,Steve,Jeff and the young man (didn't get his name). All of you were professional and great at what you do. 10 stars!

Response from the ownerThank you for your kind words, Kerry! We're happy to hear about your positive experience with Precision LLC. We appreciate your recommendation and are grateful for your feedback on our team members.

Bryan Waldron

★★★★★

Fast and reliable service. Highly recommended

Response from the ownerThank you for your kind words! We appreciate your recommendation.

Casey Rohrer

★★★★★

Precision Cooling and Heating did a great job from the original call to the final installation for my new HVAC system. It was a great overall experience! The system is performing well!

William Parker

★★★★★

Responsive, skilled, and courteous. Great company.

Response from the ownerWe are grateful for your kind words, William. Thank you for recognizing our team's dedication and expertise!

Dan Lightner

★★★★★

Start to finish, everyone that I dealt with at Precision was pleasant, respectful, and very informative. Their work was great as well. Very pleased with the total team effort.

Response from the ownerWe're so glad to hear that you had a positive experience with our team from start to finish! Thank you for choosing Precision.

hoopsnake51

★★★★★

Furnace, central air, and thermostat were replaced as scheduled and a revised exhaust installed also. Quite pleased with the technicians' attention to details and the units' performance. Following up on their recommendations for other upgrades to our home.

Response from the ownerWe're delighted to hear about your satisfaction with our services and the performance of the new units. Thank you for trusting us with your home upgrades!!

Amanda Krall

★★★★★

I have used Precision repeatedly for several different properties. They have fixed other companies mistakes, they have installed brand new systems in a few of my properties, and they have come out after hours to save the day when a furnace stopped working at a rental. They are always on time, they are always polite, and they are always knowledgable. I have met several of their technicians and all of them have been wonderful (and they have great senses of humor!!). I have never had such a great experience with an HVAC company. I would highly recommend Precision and will continue to tell everyone I know to use them. Thanks guys for being the best in the business!

Response from the ownerThank you for trusting Precision repeatedly with your properties and for recommending us to others. We're grateful for your kind words and are glad to hear about your positive experiences with our technicians.

Brett Holland

★★★★★

Excellent service - polite - good value - very clean - great follow - I would go back again.

Response from the ownerThank you for your kind words, Brett! We appreciate your feedback and look forward to welcoming you back again soon.

K W (Scrappin Memories)

K W (Scrappin Memories)

★★★★★

We are impressed with the entire team at Percision LLC. We decided to add central air to our home. We met with Oliver and discussed the different systems and how they compare. Oliver was very knowledgeable and answered our many questions.We chose to go with a Mitsubishi heat pump and move away from oil heat for our main living area come this winter. We are most excited about the A/C for the summer time.Jeff, Steve and Joel were the three servicemen that installed the system. It was a pleasure to have them in our home. They know what they are doing. We found them to be efficient workers, very polite and explained the process to us.We highly recommend Percision LLC.

Response from the ownerThank you so much for recommending Percision LLC! We're grateful for your kind words and are glad that Oliver, Jeff, Steve, and Joel provided you with excellent service. We appreciate your trust in us for your HVAC needs.

Victor Pagan

★★★★★

Top quality service and reliability. Great culture and people!!! Will recommend to all my family and friends.

Response from the ownerThank you for your kind words, Victor! We appreciate your recommendation and are glad you enjoyed our service and team.

sherry mann

★★★★★

Precision LLC was very prompt, courteous, and knowledgeable on the issue at hand. Alex was thorough, as well as Ben, who fixed the water leak. They were here in a very quick timeline, and came back the next morning and were able to complete the repair in a timely manner.(2 hours) Both guys explained everything in detail, showed me pics of the problem, and discussed everything beforehand. Also showed me the bad parts causing the leak. Virginia also was very courteous with our phone calls. I would definitely recommend them . Everyone was great to work with!

Response from the ownerThank you for your detailed feedback, Sherry! We appreciate your recommendation and are glad to hear that Alex, Ben, and Virginia provided exceptional service.

Colton Hostetter

Colton Hostetter

★★★★★

Alex came out this morning to fix my oil furnace that wasn’t firing. Upon arrival he did a thorough evaluation of the whole system and fixed the issue fast! Highly recommend!

Response from the ownerThank you for trusting us with your oil furnace! We're delighted to hear that Alex provided such efficient service. We appreciate your recommendation!

Dan Roller

★★★★★

Precision does great work and the communication is wonderful. They do a great job keeping you informed of what they are doing and if there is any issues.

Response from the ownerThank you so much, Dan, for recognizing our efforts to keep you informed throughout the process. We appreciate your feedback!

Robert Upton

★★★★★

The inducer on our furnace was running continuously. The usual culprits were not the cause. Alex was able to trace the problem to a faulty humidifier control that was causing a short/back feed.

Response from the ownerThank you for sharing your experience, Robert! We're glad Alex could pinpoint and fix the issue with your furnace efficiently.

Jeremy Paone

★★★★★

After my boiler stopped running Precision came out the very next day and the service tech was very thorough and skilled at getting everything back to running in tip top shape. Pricing was reasonable and the whole experience was refreshing.

Response from the ownerThank you, Jeremy! We're grateful for your kind words and are glad to hear that our service tech was able to get your boiler back up and running smoothly. We appreciate your business!

Barbara Haak

★★★★★

Precision installed a Mitsubishi mini split system for heating, cooling and dehumidification. Excellent service from start to finish. Oliver explained the system, process for installation thoroughly. Jeff, Steve, Rick respectfully took care to protect floors, walls and my home. And they excelled in their customer service habits ! Plus they did a fantastic installation job! Isaac touched base to be sure all was well and Alex did a fantastic job with a furnace repair. Top notch, excellent product and service. Highly recommended

Response from the ownerThank you, so much, for this wonderful review, Barbara! We are thrilled that you are happy with our work and customer service! Everyone at Precision genuinely enjoyed this job and working with you! We are very thankful for and appreciative of you! Thank you again!

Peg Long, default

Peg Long, default

★★★★★

Jordan and his team went above and beyond on replacing our polybutylene with PEX. They added and labelled more shutoff valves, access panels, and frost free faucets. I highly recommend Precision plumbing.

Response from the ownerWe're so grateful for your kind words, Peg! It was a pleasure working on your project and we're thrilled to hear you're happy with the results. Thank you for recommending Precision Plumbing!

Cory Brown

★★★★★

These guys are great! I called Monday they had there tech come out too service my furnace the next morning! Nice people to very professional will be calling them back!

Response from the ownerThank you for choosing us, Cory! We're delighted to hear about your positive experience and look forward to assisting you again in the future!

Charles Hildebrand

Charles Hildebrand

★★★★★

I recently had my gas hot water heater replaced by Precision Cooling & Heating. Their staff made the entire process very easy. From the quote, to the install and removal of the old hot water heater and post service follow-up, everything was timely and done in a very professional manner. I'm very pleased with the quality of the replacement heater I was provided, with proper maintenance, I expect it to be of service for many years. I highly recommend homeowners consider Precision Cooling & Heating to assist with your home maintenance needs.

Response from the ownerThank you, Charles, for choosing Precision Cooling & Heating for your gas hot water heater replacement. We're thrilled to hear that our staff made the process easy and provided timely and professional service. We appreciate your recommendation and look forward to assisting you with any future home maintenance needs.

Selena A

★★★★★

Call price felt high but they were able to come out, diagnose, and fix our heat within 12 hours of our phone call. Our technician was respectful and very knowledgeable. We really like that the invoice shows photos of the before and after to show exactly what work was done so there’s no question in the future.

Response from the ownerThank you for your kind words, Selena! We appreciate your feedback and are glad we could quickly resolve your heating issue. Our team strives to provide excellent service and transparency, so we're glad you found the invoice photos helpful. We look forward to serving you again in the future.

Heidi Green

★★★★★

The whole company was great. The service guy came on time and everything. I know what he look like because they sent a photo very nice when I first called them a couple months ago they didn’t pressure me or anything told me all kinds of things I was so happy with them. They were very nice people. I have nothing but good things to say about them. I’m glad my friend at work. This is their name and my propane company also recommended them so they have a customer for as long as I’m alive.

Response from the ownerThank you, Heidi! We truly appreciate your kind words and loyalty. It means a lot to us that you had a positive experience with our service team. We're grateful for your recommendation and look forward to serving you for many years to come.

Thomas Walters

★★★★★

We started having issues with our furnace and Precision came out next day to diagnose the faulty parts. They came back very quickly to change out the parts for a very reasonable price. I highly recommend Precision!!

Response from the ownerThank you, Thomas! We appreciate your kind words and are glad we could help with your furnace issues.

Debbie R

★★★★★

Extremely knowledgeable! Very professional!. Highly recommend!

Response from the ownerThank you so much for your kind words, Debbie! We appreciate your recommendation and are glad to hear that you found our team to be extremely knowledgeable and professional.

nathan gassert

★★★★★

Prompt professional serviceHad an emergency water heater situation occur, I Contacted precision and an estimator was out within two hours.The job was scheduled first thing the next day And finished within two hours.Couldn't be happierI would highly recommend

Response from the ownerThank you so much for choosing Precision for your emergency water heater situation. We appreciate your kind words and recommendation!

Rene Ryan

★★★★★

Quite possibly some of the best customer service I’ve ever received!!! Prompt and helpful and delightful.

Response from the ownerThank you so much, Rene! We're very happy that our customer service exceeded your expectations!

Linda Ruth

★★★★★

Amazing service and very well priced!

Response from the ownerThank you so much for your kind words and for choosing our service! We truly appreciate your support.

Kristin Z

★★★★★

Top notch customer service and repair!They found and fixed a problem that another could not find for years.Highest recommendation!

Response from the ownerWe're so grateful for your 5-star review! It means a lot to us that we were able to provide top-notch customer service and repair, and solve a problem that had been lingering for years. Thank you for your highest recommendation!

Randy Bowman

★★★★★

Prompt and very perfectional from the secretary to the service techs. Highly recommend.

Response from the ownerThank you so much, Randy! We really appreciate your kind words and recommendation.

Zach Huntzberger

Zach Huntzberger

★★★★★

Start to finish, everyone that I dealt with at Precision was pleasant, respectful, and very informative. Their work was great as well. Very pleased with the total team effort from Oliver providing a quote to the ladies in the office to discuss billing and scheduling and then Jeff and Ricky doing the work. Well done, keep up the great work.

Response from the ownerThank you, Zach! We truly appreciate your kind words and are grateful for your positive experience with our team. Your feedback means the world to us.

Brent Jones

★★★★★

I cant thank the whole team at Precision enough. I had a new heating system installed by another company and there was one issue after another. Alex and Issac were quickly able to determine the issues and it is now running properly. Their customer service and pricing was top notch, they have earned a customer for life.

Response from the ownerWe are so grateful for your kind words and are glad we could help resolve the issues with your heating system. Thank you for choosing Precision - we look forward to serving you again!

Heather Johnson

Heather Johnson

★★★★★

Alex and his team arrived when they said they would, explained everything in detail before installation and at the time of installation. Very professional and beautiful work on our new furnace! I highly recommend to anyone in need of maintenance or a new unit!

Response from the ownerThank you for your kind words, Heather! We appreciate your recommendation and are delighted that you are happy with our service and work on your new furnace!

Craig z

★★★★★

These are the people you need to call if you have any heating problems. Logan came out to our property and spent hours going though and finding what shorted out our system. He let me watch and ask questions as he went though the process and I really appreciate being able to learn from a professional. He was very thorough in diagnosing the problem and was able to prevent future problems in the system that he noticed as he worked. He went out of his way to pick up parts and install them the same day. The work was efficient and the price was extremely reasonable. They are most certainly a five star company and I am glad the other google reviews agree with this as well.

Response from the ownerThank you for sharing your experience, Craig! We truly appreciate your kind words and are delighted that Logan was able to provide such exceptional service.

Doug V

★★★★★

Furnace decided to blow and take the AC along with it. I shopped around and dealt with no replies, or vague details. Precision was up front and crystal clear with the details, cost, and installation. And checked in on me and my family all the way up to the installation date and brought heaters to keep us comfortable. Installation was clean quick and looks sharp and I could feel the difference immediately when they fired that bad boy up. Very pleased with the service and a shoutout to Issac on their team!

Response from the ownerThank you, Doug! We appreciate your kind words and are glad we could provide you with clear details, a smooth installation, and excellent service. It means a lot to us that you noticed our efforts to keep you and your family comfortable throughout the process. We'll make sure to pass your shoutout to Isaac on to the team. Thank you for choosing Precision!

james gaidos

★★★★★

Great service very concerned to take care of customer ASAP

Response from the ownerThank you, James! We appreciate your kind words and are committed to providing prompt and attentive service.

Precision LLC offers all the systems and services you need to enhance comfort and maximize energy efficiency of your residential or commercial property.

License: #117814-PA

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